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Library Systems & Services Receives Gold in 2017 Modern Library Awards from LibraryWorks.

ROCKVILLE, Md., January 12, 2017 – Library Systems & Services (LS&S) has received a gold award in LibraryWorks’ third annual Modern Library Awards (MLAs.) The MLAs objectively recognize the top products and services in the library industry.

Winners were selected based on a process that involved evaluation by actual users of the applicants’ products and services. Judges scored the product on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer service, and other factors.

Receipt of the Gold award means LS&S excels at library operations that include staffing, collection management, technology, strategic planning, marketing, and performance analytics. The MLA also recognizes the company’s positive impact on the communities it serves through program participation and higher circulations.

“Receiving the MLA gold award validates the hard work of our dedicated library professionals across the country,” says Paul Colangelo, president of LS&S. “We are committed to working with our library systems and communities to provide gathering places that fulfill educational and vocational needs.”

“It’s hardly a surprise that LS&S scored so well. They’ve been at the forefront of the industry since their company entered the market in 1982,” adds Jenny Newman, publisher and MLA program manager.

New Library Leader Arrives in Jackson County with History of Community Building

MEDFORD, OREGON, December 6, 2016 – After a deliberative search process, Jackson County Library Services welcomes 10-year library services veteran Jamar Rahming as the new library director. Rahming has responsibility for leading the operational and community building activities for all 15 branches in the Jackson County library system.

Formerly the regional branch manager for the library system in Austin, Texas, Rahming sees a parallel with his new role regarding opportunities to build on the region’s “panoramic” portrait of diversity.

“Like Austin, Jackson County has a large geographic area and widely diverse population so each region needs to have its individual identity while allowing patrons to feel they are part of the broader community,” he says. “Books, other materials and activities need to reflect that.”

Another asset Rahming brings is team building, a skill he was first exposed to during his work at the Smithsonian Institute. “Leadership is never about the leader; it is about extracting the greatness of others to enhance the endeavors of the organization,” Rahming says. “The aptitude I bring to Jackson County is that I know how to build strong teams.”

Adds Dana Braccia, vice president of operations for library operator Library Systems & Services, “Jamar is the kind of leader who will inspire everyone around him and as a result the Jackson County library system will thrive.”

The Jackson County Library District was looking for a candidate with a proven track record of engaging both staff and the community about the importance of strategic plan implementation. “Jamar brings an enthusiasm to the position that we expect will lead to exciting and meaningful changes to the District,” says District Board President Maureen Swift.

About Jackson County Library District
The Jackson County Library District is an independent unit of local government dedicated to providing excellent library operations in Jackson County.

New Library Director Named in Arlington, Tennessee

ARLINGTON, Tenn., December 1, 2016 – Sam T. Wilson Public Library has named Tennessee native Molly Antoine as its library director. In her new role she will work with the town administration on ways to expand the library with a larger space and services, especially the development of community-based services that has become her defining characteristic.

Originally from Memphis, Antoine has worked in both small and large library branches across Tennessee and served in both public and school libraries. She says she already knows that Arlington is a great fit for her after just a week on the job.
“Arlington is the most adorable place in the world. The people here are warm and I’ve always dreamt of going to a small town. It seems like a great fit for my personality.”

Antoine served for two years as librarian and technology coordinator at the Shelby County School District and since then has served in an administrative capacity at Visible Music College and the Memphis Public Library & Information Center. In both of these roles she engaged other groups in the community as well as the public to deliver coordinated services.

“I see Sam T. Wilson Public Library as a great opportunity to grow with the town and embrace the responsibilities that come with a larger staff and presence,” Antoine says. “Effective leadership skills, good communication, and the ability to address problems quickly are what will define success.”

Antoine begins her new job with many best practices and planning tools already in place from library operator Library Systems & Services (LS&S). Since 2010, total visits at the library are up 4 percent and total computer use is up 34 percent.

“I’ve been blown away by the LS&S team,” Antoine says. “It’s an exceptional organization and I’ve been impressed with the opportunities already presented to me. It’s also great having other LS&S libraries nearby like Germantown that has a high volume of programs already up and running that we can build from.”

Antoine’s partners at the Town of Arlington already have good things to say about her.

“We are excited at the opportunity to have Ms. Antoine at the Sam T. Wilson Library here in Arlington,” says Brittney Owen, Arlington town recorder and treasurer. “She brings to us a variety of experience in dealing with all age groups, and in the short time that she has been with us, we already feel that she will be a great asset to the community.”

LS&S director elected MLPA president for 2017

LOVELAND, Colorado, October 20, 2016 - The Mountain Plains Library Association (MLPA) has elected Mickey Coalwell, MLS, as president for next year. The announcement took place at MLPA–CALCON, the joint conference between MPLA and the Colorado Association of Libraries.

A regional director of Library Systems & Services (LS&S), Coalwell takes over as MPLA nears completion of a strategic plan. The group intends to increase member participation, professional development and networking opportunities for the members from 12 state library systems.

“I’m honored to serve as president and work with the members of MLPA to finalize and implement the strategic plan,” says Coalwell. “Librarianship continues to evolve and we need to work as an industry to improve ourselves, reach new audiences and reinforce our commitment to communities.”

Coalwell joined LS&S after nearly 10 years with the Northeast Kansas Library System. In his current role he oversees libraries in four states for LS&S, which operates 83 public libraries nationwide. As part of his responsibility he has introduced initiatives that improve library operations and developed programs to train and mentor library directors.

“I’ve seen firsthand the dedication that Mickey has to libraries,” says Paul Colangelo, president of LS&S. “His operational expertise and strategic insight will exceed MPLA’s expectations.”

LS&S Implements Edelweiss Analytics

Real-time data now supports collection management at company’s 83 public libraries

ROCKVILLE, Md., October 12, 2016 – Library Systems & Services (LS&S) has begun enhancing collection management in the 83 public libraries it operates by implementing Edelweiss Analytics, a collaborative product between Above the Treeline and Ingram Content Group’s Library Services. The rollout of the new analytics system will begin with several libraries in California.

Edelweiss Analytics gives libraries real-time access to information to compare their library circulation and holdings, including pre-publication orders, to peer libraries and previously unavailable retail sales data. Libraries can use the data to manage their collection and better anticipate patron demand.

“Book retailers are an important bellwether for knowing what titles and other materials are popular,” says Chris Ourand, vice president of marketing and communications at LS&S. “With Edelweiss Analytics we no longer need to make purchasing or inventory decisions based on historical reports because we get immediate insight into what book readers like and can accommodate their needs quickly.”

“With Edelweiss Analytics, we’re able to open a window into a new world of data and information for libraries, helping them curate and enhance their collection management systems,” said Dan Sheehan, VP & GM of Ingram Library Services. “We’re happy to work with LS&S to bring their libraries access to this unique insight, which includes sales information from independent bookstores combined with library circulation data. It presents a clear picture of popular titles from across the country and regionally, along with a direct link to Ingram’s inventory for easy and quick access to titles.”

Library Systems & Services awarded library assessment project with San Benito County, California

LONG BEACH, California, October 6, 2016 @CaCities – San Benito County, California has taken a significant step in preparing its library to meet future community needs through a partnership with Library Systems & Services (LS&S). The announcement was made at the California League of Cities Annual Conference, #CaCitiesAnnual.

This contract award supports the expansion of solutions recently announced by LS&S. They cover a suite of project-based offerings such as strategic planning, IT solutions and data analytics and space planning for libraries. Driven by the high expectations of local governments and library users, this initiative enables libraries to take a customer relationship management approach to operations. An emphasis on technology ensures that key data is collected and evaluated, and trends from it are identified.

The work for San Benito County will include a comprehensive library facility needs assessment and recommendation guide with four primary components: library space and high-level facility, library collection and services, library technology, and library community engagement.

“The County of San Benito is excited to take a bold step forward into the future with LS&S,” says Louie Valdez, Management Analyst III & Public Information Officer for San Benito County. “LS&S is uniquely positioned to help us realize our dream of a Technology, Education and Learning (TEL) Center via a comprehensive, community-based needs assessment. By helping us to leverage our strengths, understand the challenges ahead and maximize scarce public resources through out-of-the-box thinking and innovation, San Benito County looks forward to ushering in the next generation of library services.”

“Our diversification into scalable programs ensures that libraries get the level of service they need to remain relevant in their communities,” says Paul Colangelo, president of LS&S. “San Benito County is a great example of how this initiative helps libraries succeed on many levels with educational, vocational and technological activities.”

September 15: Community leaders pack food for elementary school children in Prince William County

ROCKVILLE, MD, September 12, 2016 – A national program to provide food for children in need rolls out September 15 in Prince William County, Virginia. Spearheaded by corporate sponsor Library Systems & Services (LS&S), the Blessings in a Backpack program supports qualifying students at Westridge Elementary with weekend food packages throughout the school year.

Occoquan Supervisor Ruth Anderson will attend the inaugural event at the school along with other invited dignitaries to pack bags of food for qualifying students. LS&S is sponsoring the effort to supply 50 students with food every weekend during the 2016-2017 school year.

“Students are guaranteed breakfast and lunch every day during the school week but unfortunately some don’t get those meals over the weekend,” says Paul Colangelo, president of LS&S and a Blessings in a Backpack national board member. “Childhood hunger has a direct impact on early literacy development.”

WHO: Occoquan Supervisor Ruth Anderson, other invited dignitaries

WHAT: Event to pack bags of food for disadvantaged students to eat

WHEN:           Thursday, September 15, 2016, 9-11 am

WHERE:           Westridge Elementary, 12400 Knightsbridge Drive, Woodbridge, VA 22192

CONTACT: Chris Ourand, 800.638.8725 ext. 2269, email

About Blessings in a Backpack
Blessings in a Backpack is a volunteer program that provides food for more than 90,000 elementary school children across 47 states on weekends during the school year, filling a significant hunger gap for these children.

City of Redding, Calif. Signs Contract with Library Systems & Services for Another Five Years

ROCKVILLE, Md., July 7, 2016 – Library Systems and Services (LS&S) has signed an agreement to continue providing support to Redding and Shasta County, California libraries until 2021. The company has worked with Shasta Public Libraries since 2007, providing strategic, technical, and operational support. The public-private partnership with LS&S has given Shasta Public Libraries solid footing following a history of closed branches and low ratings for per capita funding.

“Library Systems & Services engineered much of the turnaround because of its expertise in managing collections, technology, staffing, outreach and grant funding,” says Peggy O’Lea, executive director of the Shasta Library Foundation. “Results speak for themselves: the Redding branch operates at 60+ hours a week, while the city could only run it at 40 hours and for more budget.”

The improved cost structure led the City of Redding and Shasta County to invest more into their libraries, and the partnership with LS&S “leverages the community’s investment to provide more and better opportunities for our residents,” observes Kim Niemer, director of community services and contract manager for the City of Redding.

Data confirms that library usage and efficiency has skyrocketed with LS&S handling operations. Shasta Public Libraries has 12.19 library visits per capita versus California’s average of 5.88 and it’s done on a budget of $12.23 per capita vs the state average of $49.89. The cost per visit is just $1, the lowest in the state.

Moreover, LS&S’s methodology ensures that these libraries will remain a valuable community resource.

“Like many communities, Shasta County has a strong, committed Friends of the Library group that volunteers time and effort to champion our public library system,” says Jan Filomeo, president of the Friends of Shasta County Libraries. “I’ve seen firsthand how LS&S and our group have come together, made improvements to programs and put the library’s interests first. Continuing this relationship will be a positive step for our community.”

Library of Congress Contracts with Library Systems & Services to Manage Retrospective Holdings Integrity Program

ROCKVILLE, Md., May 31, 2016 – Library Systems and Services (LS&S) has signed an agreement to continue providing support to the Library of Congress for five more years. Since 2002, the company has worked with the Library of Congress on the Retrospective Holdings Integrity Program (RHIP) and its predecessor program, providing the library with the expertise needed to identify, access and secure its collections.

Among the 20 million+ works in the Library of Congress are general, law and area studies collections, and each contains monographs and serial publications that must be categorized with accurate data. The contract also calls for preparing Gold Microfilm Master Collection reels for transport and cold storage.

“We are honored the Library of Congress chose to continue to entrust our company to support the preservation of the nation’s most valuable resources,” says Paul Colangelo, president and COO of Library Systems & Services. “Our specialized team has the most contemporary skills in library science and are well equipped to fulfill this need.”

Collegedale, Tenn. Renews Management Contract With Library Systems & Services

Recent metrics show improved circulation, visitorship, program attendance

ROCKVILLE, Md., May 20, 2016 – Continuing its drive to support the Collegedale, Tenn. community, Library Systems & Services has signed an agreement to manage the city’s library for another five years. The company and city work together as a public-private partnership under which the city retains ownership of the buildings and contents, while the company oversees the print and multi-media collections, staffing, programs and technology.

“Library Systems & Services brings a national perspcetive to our library operations but with a small-town touch,” says Collegedale City Manager Ted Rogers. “I look forward to continuing the relationship.”

From January – March 2016, the Collegedale Public Library had nearly 6,000 visitors, loaned out more than 43,000 items and started a language-learning program for 41 patrons. These results stem in part from efforts to maintain strong relationships with the entire community and involve it in the library.

Says Kelly Hicks, who serves as president of the Friends of the Collegedale Library board of directors. “We love working with the wonderful staff to make the library a central part of our community.”