WHO WE ARE

EXPERTS. PARTNERS. INNOVATORS.

As the nation’s only company focused on operating public libraries, LS&S is trusted by community leaders to provide long-term library vitality, growth and service excellence. Through extensive experience partnering with communities, LS&S powers strong libraries by balancing cost and service.

MOST TRUSTED LIBRARY PARTNER

40+ Years library experience

96% Customer retention rate

95% Employees work in libraries

100+ Master degreed librarians

100% Committed to library excellence

LS&S THROUGH
THE YEARS

1981

Founded to provide automated library services and support

Contracted to provide comprehensive library management services for Department of Energy libraries

Contracted by Library of Congress

OUR LEADERSHIP

Librarians are the foundation of LS&S. Comprised of 95% library and museum staff and more than 100 masters-degree experts, LS&S is guided by experienced professionals.

Kelly Behle, MLIS

Simi Valley Public Library

Christine Conwell, MLIS

Moorpark City Library

Heather Fuller, MLIS

Red Oak Public Library

Barbara Howison, MLS

Riverside County Library System

Trevor Hunter, MLIS

Homestead Cybrarium

Jennifer Jenkins, MLS

Sam T. Wilson Public Library

Amy Jones, MLIS

Osceola Library System

Stephanie Kinsler, MLS

Millington Public Library

Lisa Lance, MLIS

Huntsville Public Library

Rino Landa, MLIS

Escondido Public Library

Regina Mullins, MSIS

Katie Lamb Public Library

Mandy Nasr, MLIS

Camarillo Public Library

Nallely Navarro

E. M. Gilliam Memorial Library

Hannah Olsen, MLS

Duncanville Public Library

Julia Parsons, MLIS

Shasta Public Libraries

Holly Ritchie, MLIS

Manassas Park City Library

Jennifer Sargent, MLIS

Sumter County Library System

Robert Shupe, MLS

Palmdale City Library

Maria Sunio, MLIS

Moreno Valley Public Library

Adam Tuckerman, MLIS

Upland Public Library

Pam Tuller, MLIS

Finney County Public Library

Joan Tyler, MLIS

Riverside County Library System

Sue Considine, MLIS

Vice President, Library Operations East

Heidi Dolamore, MLIS

Vice President, Library Operations West

Amy Johnson, MLS

Director, Collection Management

Shawn Townsend, MLS

Assistant Director, Collection Management

Lauren Lee, MLS

Senior Collection Librarian

Ricardo Viera

Vice President, IT

Steve Coffman, MLS

Vice President

Todd Frager

Chief Executive Officer

Gary Smith

Chief Information Officer

Maureen DeLong

Chief Marketing Officer

Cullen Donohoe

Chief Financial Officer

Joe McAvoy

Senior Vice President of Sales

Lisa Markham

Vice President of Human Resources

Katie Richman

Vice President of Finance, Controller

OUR VALUES

We believe that strong public libraries and cultural assets power strong communities. We believe in the principles of intellectual freedom, providing free access to all community members, and offering services that reflect diverse communities. We believe in the following core principles, which guide us in our daily work.

  • We care about each other and the libraries, cultural assets, and communities we serve.

  • We build trust and strong relationships to make a difference every day.

  • We are relentless about improvement and committed to excellence.

  • We break the mold of service through innovation.

BRING REAL IMPACT TO YOUR COMMUNITY

Every community is unique. Library services should be too. We're here to answer questions and help you understand how the LS&S model can support your community.

CONNECT WITH US